A return guarantee from Contico Ireland ensures that we will replace/refund goods returned to us within 14 days of receipt, provided they are unused, in their original packaging and fit for re-sale. Our guarantee does not affect your statutory rights.
Goods ordered incorrectly by the customer can be returned at their cost for refund or replacement. Contico can arrange collection at €12.50 + VAT per parcel if required.
Returned goods will be assessed for suitability for re-sale, and if returned with 14 days, a refund for the item(s) will be processed.
Returned goods, received after 14 days, will attract a re-stocking charge.
Faulty and/or damaged goods must be advised within 14 days of receipt. We will arrange for collection and/or replacement. Failure to advise us within the 14 day period, may result in the goods not being replaced and/or credited.
We reserve the right to change or update information, to correct any errors, inaccuracies or omissions at any time without prior notice.
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